Professional Referrals for Supported Accommodation
If you are supporting someone who needs safe, stable accommodation and may benefit from supported housing, you can make a professional referral to Able Social Housing. Our team will review the individual’s housing circumstances, support needs, risks and suitability for available accommodation. This page explains the referral process and the information we require, but you are welcome to contact us by phone or email with any questions before submitting the form.
48 Hour
Housing Target
Modern, Clean Properties
Feel Safe and Content
Our professional referral process is designed to be clear, efficient and supportive. From submitting the referral through to assessment and placement, our team will review the individual’s housing circumstances, support needs, risks and suitability for available supported accommodation.
Step 1: Submit The Referral
Complete the professional referral form with the individual’s key details, current housing situation, support needs, identified risks and any professionals involved in their care. Providing clear and accurate information helps us review the referral as efficiently as possible.
Three Steps To Making a Professional Referral
Step 2: Referral Review
Once the referral is received, our team will carefully assess the information provided. We may contact you to clarify details, request supporting documents or discuss the individual’s needs so we can determine whether our accommodation and support model may be suitable.
Step 3: Suitable Housing Placement
If the referral is accepted and suitable accommodation is available, we will work with you and the individual to arrange an appropriate placement. We will consider their support needs, safety, location and the type of accommodation available before confirming the next steps.
Who Can Make a Professional Referral?
We accept referrals from professionals and organisations supporting adults who may need safe, stable supported accommodation. Referrers should have a good understanding of the individual’s current housing situation, support needs, risks and personal circumstances, so our team can carry out a fair and informed assessment. Providing clear and accurate information helps us understand whether our accommodation and support model may be suitable and allows us to respond as efficiently as possible.
-
Local authority housing teams
-
Social workers and support workers
-
Charities and community organisations
-
Probation and criminal justice teams
-
Homelessness and outreach services
-
Healthcare and mental health professionals
-
Domestic abuse support services
-
Other recognised support agencies
Who You Can Make a Referral For?
We accept referrals for adults who may need safe, stable supported accommodation and practical help to maintain their housing. The person being referred should have low to medium support needs and be willing to engage with the support available. Our team will consider their current housing situation, level of independence, identified risks and whether our accommodation can meet their needs safely and appropriately.
-
People experiencing homelessness
-
People at risk of homelessness
-
Vulnerable adults needing supported housing
-
People leaving temporary accommodation
-
Individuals struggling to sustain a tenancy
-
People needing low to medium support
-
Adults ready to engage with support
-
Those seeking greater stability and independence
Our Professional Referral Assessment Process
1
Referral Screening
When the referral form reaches our team, we begin by checking the information supplied. We consider the person’s housing circumstances, current support requirements, known risks and any urgent concerns to establish whether their needs could be met within our supported accommodation service.
4
Placement Suitability
Our team then considers whether the proposed placement would be safe, appropriate and beneficial for the individual. We review factors such as their independence, support needs, risks, preferred area and compatibility with the accommodation and level of housing related support available.
We understand that timely housing decisions are important for both the person being referred and the professionals supporting them. Our assessment process is designed to be clear, thorough and responsive. Once we receive a completed professional referral, our team will review the information carefully and aim to provide housing within 48 hours.
2
Discussion With Referrer
A member of our team may contact you to discuss the referral in more detail. This short conversation allows us to clarify important points, gain a fuller understanding of the person’s circumstances and answer any questions you may have about the proposed housing pathway.
5
Outcome Confirmation
Once the assessment is complete, we will update the referrer with the outcome. Where the referral is approved, we will outline the available placement and what needs to happen next. Where we cannot proceed, we will explain the decision as clearly as possible.
3
Supporting Information
To complete our checks, we may request relevant documents or further evidence from the referring organisation. This may include identification, risk information, support plans, professional reports or housing records. We will tell you exactly what is required and how it supports the assessment.
6
Arranging the Move
When suitable accommodation is available, we coordinate the move with the referrer and the person being placed. Our team will confirm the practical arrangements, share important information and provide a welcoming introduction to the property and the support available after arrival.
Submit Your Enquiry
We understand that making a supported housing referral carries an important responsibility. Our professional referral form is designed to make the process clear, efficient and straightforward for agencies, support workers and other referring professionals.
The form asks for key information about the individual’s current housing circumstances, support needs, identified risks and any services already involved. Providing complete and accurate details helps our team assess the referral carefully and determine whether Able Social Housing may be able to offer a suitable placement.
All information submitted will be handled confidentially and used only to assess the referral, carry out relevant checks and communicate the next steps. Once the form has been received, our team will review the details and contact the referrer if further information or clarification is required.
Who Can Benefit from Our Support?
Able Social Housing provides safe, well managed supported accommodation alongside practical support for vulnerable adults with low to medium support needs. Each placement is considered carefully to make sure the property, location and level of support are appropriate for the individual. Our aim is to give residents a stable place to live, help them settle into their new home and provide the guidance needed to maintain their accommodation, build confidence and work towards greater independence over time.
What Residents Receive
Safe Supported
Accommodation
Personalised Resident Support
Regular Wellbeing Checks
Benefits & Budgeting Support
Greater Independence Skills
Tenancy Sustainment Support
Working in Partnership
Able Social Housing values clear communication with referral partners and aims to work responsibly with professionals involved in each person’s support. We believe that collaborative working is essential for effective tenancy sustainment and holistic recovery within supported accommodation.
Important Note
Please note that submitting a referral does not guarantee accommodation. All referrals are subject to suitability, risk assessment, support needs, availability, and property suitability.